Cancellation Policy+Trip Insurance
Cancellation & Date Change Policy. Elevate does not offer refunds, credits, or date changes for cancellations or changes. This policy applies to circumstances including, but not limited to, illness, injury, family emergencies, work conflicts, transportation or flight disruptions, weather concerns, changes in travel plans, or other unforeseen events.
Optional third-party travel insurance is offered during the booking process specifically to help protect guests against circumstances that may arise. By declining travel insurance, the guest accepts 100% of the financial risk associated with your reservation and acknowledges that Elevate will not issue a refund, credit, or date change.
We never go anywhere
without it…
Elevate has proudly partnered with a Rental Guardian as a third party company offering travel insurance. Even if you decline, we strongly suggest renters obtain travel insurance, as we cannot be liable for personal emergencies, inclement weather, or other unforeseen circumstances.
At the time of checkout, renters have 2 options for rental insurance or you may obtain any after-market rental insurance of your choosing.
Traditional travel insurance. This fully reimburses the cost of the booking, if a covered event occurs that forces the guest to cancel the trip. These are things like being hospitalized. This can be purchased by citizens of almost any country.
Cancel For Any Reason (CFAR) insurance. This is what it sounds like - it pays out if the guest cancels the trip for any reason at all, even one that isn't covered. The catch is that it only pays out 60% of the costs if you don't have a covered reason. At the moment, this can be purchased only by U.S. citizens.